Unveiling AquaCare Solutions: The Power Behind Easy Water's Pay-to-Fetch Policy

Written By benjamin boateng

In many remote communities across Ghana, Senegal, and Uganda, access to safe drinking water isn’t just about infrastructure, it’s about sustainability. Our mission has always been to provide clean, reliable water to those in need. But after a decade of impact, we’ve learned a vital lesson: ensuring access is one thing; sustaining it is another.

That is why, two years ago, we launched the Pay-to-Fetch Model, an innovative, community-centered solution designed to keep clean water flowing long after installation. This modest, community-managed water contribution system allows community members to pay a token to help maintain the system. These contributions cover essential costs such as operations and maintenance (O&M), caretaker stipends, and minor repairs.

This self-sustaining model fosters community ownership, accountability, and long-term resilience. And as the demand for clean water continues to grow, we remain committed to scaling our operations responsibly and sustainably.

Introducing AquaCare Solutions

To support this goal, we’re excited to announce the restructuring and renaming of our technical department to AquaCare Solutions. This strategic shift is aimed at streamlining our technical operations and ensuring the long-term functionality and sustainability of our Gravity Water Stations (GWS).

Harrison Matti, Country Director of #EasyWater, stated: "While our technical department has successfully trained individuals across Ghana, Senegal, and Uganda to manage our Gravity Water Stations over the years, AquaCare Solutions will now be branded as the engine driving our next phase of impact and expansion. This group has been checking the NUF500 filtration devices since May of 2015, as required by the IRS for compliance with Easy Water for Everyone’s 501 c 3 status in the USA.  Repair data has been collected and studied for 10 years, illustrating the superb, low-cost performance of the NUF500.

Objectives of AquaCare Solutions:

  • Deliver efficient, low cost and reliable O&M services across all GWS sites

  • Achieve financial sustainability, targeting 50% self-funding through the Pay-to-Fetch model and maintenance subscriptions

  • Strengthen transparency and decision-making through structured reporting systems

 

Looking Ahead: Every Drop Sustains a Dream

As we look to the future, our goal is bold yet clear: to reach every unreached community with clean, safe water. With AquaCare Solutions and the Pay-to-Fetch model in motion, we are now better equipped to grow both sustainably and impactfully.

We look forward to sharing more about this exciting new chapter and the progress it will unlock. Let’s do it together.

benjamin boateng
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Building Sustainable Solutions: Easy Water for Everyone Hosts High-Level Roundtable on Pay-to-Fetch Model in Ghana